Frequently Asked Questions
What are your office hours?
Our office is unmanned, but you can access your storage unit 24/7. You can also reserve or rent your unit online at any time.
How do I sign up for a storage unit?
Signing up is quick and easy! Simply reserve or rent a unit online through our website, and you can start storing your items in just a few minutes.
What types of storage units do you offer?
We offer ground-floor, and drive-up access units for your convenience. Whether you need indoor or exterior storage, we've got you covered.
Can I pay my bill online?
Yes! We offer a secure, convenient online payment option so you can pay your bill anytime, from anywhere.
How do I access my storage unit?
You can access your storage unit 24 hours a day, 7 days a week. Simply drive up and use the access code to enter the facility.
What if I need to change my rental unit?
If you need to upgrade or change your unit, contact us, and we’ll assist in making the process easy and quick.
Are there any long-term contracts?
No long-term contracts required! We offer flexible month-to-month rental agreements.
Do you offer climate-controlled units?
Currently, we do not offer climate-controlled units. However, our facility provides a variety of storage options to fit your needs.
How can I contact you if I have more questions?
You can reach us by phone at (563) 447-9257 or by email at zipstorage@icloud.com. We’re happy to assist you!